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Focusing Your Message

Customer Service

There are 24 products in this category

20 Training Workshops for Customer Service-Vol II
Price: $174.95 CAD ea.
Author: Terry Gillen
Media: Volume II
20 Training Workshops for Customer Service-Volume 1
Price: $167.95 CAD ea.
Author: Terry Gillen
Media: Volume I
25 Reproducible Activities for Customer Service Excellence
Price: $119.95 CAD ea.
Author: Peter R. Garber
Media: 3-Ring Binder
50 Activities for Achieving Excellent Customer Service
Price: $179.95 CAD ea.
Author: Darryl S. Doanne
Media: 3-Ring Binder
A Complaint is a Gift
Price: $12.60 CAD ea.
Author: B.J. Hateley, Janelle Barlow
Media: Participant Instrument
A Complaint is a Gift Book
Price: $26.95 CAD ea.
Author: B.J. Hateley, Janelle Barlow
Media: Book
Customer Satisfaction Practices Tool
Price: $7.95 CAD ea.
Author: Customer Satisfaction Consultants Network (CSCN)
Media: Participant Instrument
Customer Service Best Practices
Price: $107.95 CAD ea.
Author: Ron Zemke, John A. Woods
Media: 3-Ring Binder w/disk 600 pgs.
Customer Service Training
Price: $119.75 CAD ea.
Author: Nancy Friedman
Media: Workshop
Customer Service Training Video
Price: $612.00 CAD ea.
Author: Nancy Friedman
Media: Video 18 mins.
Excuses, Excuses, Excuses
Price: $15.95 CAD ea.
Author: Darryl S. Doane , Rose D. Sloat
Media: Book
Five Star Customer Service
Price: $12.00 CAD ea.
Author: Jedlet Tutorials
Media: E-Learning
Frontline Service
Price: $595.00 CAD ea.
Author: Innovative Thinking Inc.
Media: Full Product Line
Frontline Service-Create Uniqueness Video
Price: $299.00 CAD ea.
Author: Innovative Thinking Inc.
Media: Video
Frontline Service-Pay Attention: The Customer's Perception Counts Video
Price: $299.00 CAD ea.
Author: Innovative Thinking Inc.
Media: Video
Frontline Service-Recovery: Handling Complaints Video
Price: $299.00 CAD ea.
Author: Innovative Thinking Inc.
Media: Video
Frontline Service-Service Is Inside Out Video
Price: $299.00 CAD ea.
Author: Innovative Thinking Inc.
Media: Video
Frontline Service-Why Service and What Is It? Video
Price: $299.00 CAD ea.
Author: Innovative Thinking Inc.
Media: Video
Learning Points
Price: $43.95 CAD ea.
Author: Peter R. Garber
Media: Paperback 116 pgs.
Learning Points: 100 Activities and Actions for Customer Service Excellence
Price: $42.95 CAD ea.
Author: Peter R. Garber
Media: Paperback 144 pgs.
Learning Points: 80 Activities and Actions for Call Centre Service and Excellence
Price: $42.95 CAD ea.
Author: Peter R. Garber
Media: Paperback 112 pgs.
The Service Pro Book
Price: $15.95 CAD ea.
Author: Rick Tate, Josh Stroup
Media: Book
The Service Pro: Better Faster and Different
Price: $617.95 CAD ea.
Author: Rick Tate, Josh, Stroup
Media: Full Product Line
The Service Pro: Better, Faster and Different
Price: $725.00 CAD ea.
Author: Rick Tate, Josh, Stroup
Media: Full Product Line
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